Employment & IR - for Employers 10 March 2010

Adverse action - implications for employers

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Adverse action - implications for employers

Adverse action is a new concept introduced by the Fair Work Act 2009 (FW Act), which will have significant ramifications for employers. Employers should be particularly aware of the adverse action provision because they have the potential to give rise to claims by prospective, current and former employees in a wide range of circumstances, including in respect of discrimination, an area traditionally confined to Federal and State anti-discrimination laws.

What is adverse action?

If an employer takes action against an employee or prospective employee because the employee has or exercises a workplace right, then the employee may bring a claim for adverse action.

Adverse action is taken by an employer against an employee, if the employer:

  • dismisses the employee;
  • injures the employee in his or her employment;
  • alters the position of the employee to the employee’s prejudice; or
  • discriminates between the employee and other employees of the employer.

Adverse action can also be taken by an employee against an employer. This will occur if the employee:

  • ceases work in the service of the employer; or
  • takes industrial action against the employer.

For employers to appreciate the concept of adverse action it is important to understand what is meant by the protection of “workplace rights”.  A person has a workplace right if the person:

  • is entitled to a benefit of or has a role or responsibility under a workplace law, instrument or order made by an industrial body. For example, an employee’s right to be absent from work during parental leave;
  • is able to initiate or participate in a process or proceedings under a workplace law or instrument. For example, making, varying or terminating an enterprise agreement;
  • is able to make a complaint or inquiry to a person or body having the capacity under a workplace law to seek compliance with that law or in relation to an employee’s employment. For example, an employee making a complaint under an internal bullying policy.

Adverse action and discrimination

One of the most significant developments to accompany the introduction of the adverse action provisions is the protection against discrimination in employment. Employers are prohibited from taking adverse action against employees or prospective employees because of their race, sex, colour, sexual preference, age, disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction or social origin. This offers a much broader scope for action than under the previous Workplace Relations Act 1996. For example, the list of discriminatory grounds includes the additional ground of family and carer’s responsibilities, meaning an employer’s willingness to accommodate flexible work practices will likely become a greater issue.

Reverse onus of proof and remedies

Claims under these new provisions have a reverse onus of proof, meaning that it will be presumed that an action was taken for the alleged reason (i.e. a discriminatory reason or because the employee exercised a workplace right) unless the employer can prove otherwise.

The remedies for a claim of adverse action under the Act are incredibly broad. They include uncapped compensation and, potentially, the award of an interim injunction to restrain an employer from dismissing an employee if a threat of termination has been made or appears likely. Where an employer is found to have breached the adverse action provisions they will face a penalty of up to $33,000 for each infringement.

How are the Courts dealing with adverse action so far?

To date, there has been only one decision under the adverse action provision, namely in Jones v Queensland Tertiary Admissions Centre Ltd [2009] FCA 1382.  This is a Federal Court decision which provides an insight into how employees might use the new adverse action provisions to restrain an employer in relation to disciplinary action.

The applicant, Elizabeth Jones, was the CEO of the Queensland Territory Admissions Centre (QTAC). Whilst Ms Jones was involved in enterprise bargaining negotiations on behalf of QTAC with the Australian Services Union (ASU), she was the subject of a number of bullying and harassment complaints. QTAC instigated an inquiry into the complaints and formed the view that Ms Jones behaviour did amount to “bullying or harassment of employees”.

Ms Jones, concerned about the investigation process and the possibility that her employment would be terminated, filed an application for interlocutory relief in the Federal Court to restrain QTAC from taking any disciplinary action against her, including terminating her employment.

The Court held:

  • the commencement of an investigation into the complaints against Ms Jones could arguably constitute adverse action, as could the threatened disciplinary action against and termination of Ms Jones’ employment;
  • Ms Jones’ participation in the process of making an enterprise agreement or carrying out her purported role as bargaining representative could arguably constitute the exercise of a workplace right; and
  • Therefore, in order to avoid what the Court termed ‘additional impact on Ms Jones reputation and career’, they issued an injunction to restrain temporarily (pending a full trial) the QTAC from taking any action against her.

What should employers do?

These new provisions will undoubtedly affect all aspects of engaging with employees, from the recruitment process to general management and from how complaints are handled to the potential termination of an employee’s position. These provisions give prospective, current and dismissed employees an avenue through which they can challenge the decisions of management.

To minimise exposure, employers should:

  • employ clear guidelines for the recruitment process to protect themselves against potential adverse action claims by job applicants;
  • ensure that their recruitment processes are compliant with all anti-discrimination laws, including those outlined in the FW Act;
  • review all policies and procedures to ensure compliance with the FW Act;
  • implement and ensure the enforcement of all policies and procedures, particularly those regarding discrimination, bullying, harassment and dispute resolution;
  • ensure that all managers and human resources personnel are educated and trained about their statutory obligations, as well as the statutory rights of their employees;
  • ensure that all management personnel keep written records of employee concerns and requests; and
  • ensure that all management decisions are properly documented in order to verify any action taken in the event that adverse action is alleged.